Showing posts with label anger. Show all posts
Showing posts with label anger. Show all posts

Tuesday, August 25, 2015

Empathy at work.

There's been a lot of buzz on the NYT piece on the difficult workplace culture at Amazon's corporate offices.  I have a lot of thoughts on it, but just wanted to write about the one anecdote in the piece that really surprised me -- the one about a woman who came back to work after her child was stillborn.

It wasn't her experience that surprised me; it was the fact that her story was there at all.  If you hardly ever hear about stillbirth, period, forget hearing about the experience of going back to work after a stillbirth.  In a 6,000 word article, there were only four sentences about it, but that was enough to rattle me.  It hit way too close to home.  (I wrote about my experience here and here.)
A former human resources executive said she was required to put a woman who had recently returned after undergoing serious surgery, and another who had just had a stillborn child, on performance improvement plans, accounts that were corroborated by a co-worker still at Amazon. “What kind of company do we want to be?” the executive recalled asking her bosses. 
The mother of the stillborn child soon left Amazon. “I had just experienced the most devastating event in my life,” the woman recalled via email, only to be told her performance would be monitored “to make sure my focus stayed on my job.”
I don't spend much time thinking about how alienated and unsupported and ultimately fucked over I felt after I went back to work, but when I do, I still get so angry about it.  There was just a total lack of empathy from my leadership.  I could feel that they just felt super awkward about it and hoped that I would just get back to behaving and performing normally as soon as possible, even under circumstances that were difficult (not just personally but professionally).  And when I still wasn't totally normal, less than three months after returning, the response wasn't, hey, you understandably must be having a hard time coping with your grief; it was more like, hey, you aren't performing up to your usual standard, what's wrong with you?

How are you supposed to come back from something like that?  You can't, and you don't even want to -- between your actual loss and the lack of support from your workplace, it doesn't even seem worth the fight.  It takes a long time to recover from losing someone you love, and yet I was expected to take less than a quarter.  When I look back on that time, I can't believe I was able to do even what little I did.  That time felt so, so meager.

Friday, October 10, 2014

Two wolves.

An old Cherokee is teaching his grandson about life. "A fight is going on inside me," he said to the boy.

"It is a terrible fight and it is between two wolves. One is evil - he is anger, envy, sorrow, regret, greed, arrogance, self-pity, guilt, resentment, inferiority, lies, false pride, superiority, and ego." He continued, "The other is good - he is joy, peace, love, hope, serenity, humility, kindness, benevolence, empathy, generosity, truth, compassion, and faith. The same fight is going on inside you - and inside every other person, too."

The grandson thought about it for a minute and then asked his grandfather, "Which wolf will win?" The old Cherokee simply replied, "The one you feed."

(source)

Friday, September 19, 2014

Whatever.

It's my birthday this Sunday. I'm going to be 31.

I don't want to sound ungrateful, but this year has been a pile of shit.

Sunday, July 27, 2014

A work story, part 2.

(This is part 2 of A work story.  You can read part 1 here.)

As the end of the year and my due date approached, I started tying up loose ends.  My team arranged for a contractor to fill in for me while I was out from January to May.  I started daydreaming about maternity leave and having packages of baby items -- everything from swaddling blankets to a stroller -- shipped to me at work.  The last Friday before Christmas, I practically skipped out of the office, looking forward to the holiday break and a quiet first half of January before Mila came, and leaving behind (at least temporarily) the spin and pointless battles that were happening more and more often at work.

Then, of course, everything changed.

The following Thursday, two days after I came home from the hospital empty-handed and still in disbelief, I sent an email to my coworkers letting them know about the bad news.  I quickly received several sad and shocked responses.  In my haze, I didn't notice until much later that there were some important people who chose to stay silent in those first days.  My interim manager.  The new senior account lead with whom I'd been seeing not quite eye-to-eye.  The managing director of the office.

I took seven weeks off of work -- six weeks billed to disability, and a week "billed to" bereavement.  I dreaded going back to work, knowing that not only was I not quite myself, but that all the problems I'd watched develop over the last several months would most assuredly still be there.  But I didn't really feel up to launching, gung-ho, into a new job search; and what else was I going to do, hide out at home forever?  So I went back at the end of February, at three days a week, planning to gradually work back up to full time and bide my time until I felt whole enough to find a better place for myself.

The prospect of going back was terrifying.  I felt like I was about to re-enter a lion's den, but I'd lost the will to fight.  I had nightmares about it for the better part of a week.

The day I came back, my closest teammates welcomed me warmly, but beyond that, it was a lot of awkward welcome-backs and strained smiles.  There were probably some unspoken thoughts -- but who knows what they were?  I only heard the pauses, the silence of people who had no idea what to say, so said nothing and acted as if nothing was different.

I didn't hear from my manager right away, so the first couple of days were quiet.  I used the time to try to just get used to physically being back in the office.  At one point I got a call from an old colleague.  "I have been thinking about you a lot."  She wanted to know how I was doing, how I was holding up.  She said, "It is good to work."  I knew she meant well but I grimaced silently into the phone and felt a little hopeless.  If this work was supposed to be a salve, then my life was fucked.  I felt like someone had ripped my baby out of my arms and replaced her with a pile of Powerpoint decks that had been doctored to tell a palatable, client-facing "story."  This was going to be my life now, carrying around this pile of meaningless paper.  What a cruel joke.

After three days, I heard from my manager.  I'd known him since my Boston days.  He talks about his own four kids often.  Everyone in my group knows their names, what they're doing for the summer, what they're doing in school.  He often tells clients funny stories about them to break the ice.  On that third day, he called me from Boston and said "Heygladyou'rebackifyouwanttotalkjustletmeknowbutnopressureyoudon'thaveto--"  I opened my mouth to express my appreciation and say, no, I didn't feel pressured at all, and in fact I felt grateful that he was even opening the door -- but before I could get a sound out, he immediately jumped into telling me about my new assignment.  I realized suddenly that the door had never really been opened.  I closed my mouth.

I was given a small, languishing account to try to resuscitate.  It was in bad shape, having changed hands, been neglected, and left to wither slowly over the last several months.  Word on the street was that our managing director had a chilly relationship with the clients, having quit part of their business a few years back for not being worth the trouble.  It was so bad that I felt I had to ask if we were even trying to keep the business, and couldn't get a straight answer.

Maybe I went back to work too soon, because I actually felt grateful that there wasn't much for me to do.  I waited for each day to end so I could retreat to the safety of my house.  When deliverables came up, I tried to get them off my plate as quickly as possible.  Working on a deliverable felt like an exercise in self-defense -- how fast can I get this done and get this person to leave me alone?

Things kept deteriorating throughout the office, too.  Even as our managing director made noises about how "highly valued" our group was as the brains of the company, he closed the open position for head of the department.  The people in my group felt more and more marginalized and demoralized, and started to leave.  Account execs called emergency meetings to discuss client requests where people talked in circles for hours, before realizing no one actually understood what the ask was.  One large account was lost, and there were whispers that some big pitches fell through because pitch teams got too caught up in showing off and, in doing so, failed to follow the directions.  People were shuffled around as the business shrank.  In other offices, people started asking what the hell was going on in SF.

Even though I knew I wouldn't be staying for long, it was hard not to let these things affect my state of mind.  I started to feel really, really fucked over -- first by the universe, then by my office, which just piled on as it flailed and tried to cover its own ass.  The worst moment for me personally was an internal workshare a few weeks after I returned, for which I was tasked with presenting the work being done on my new account -- in the sad, shitty state in which I'd received it -- while others presented shiny new projects that I had gotten off the ground before my leave.  At a few points during others' presentations, our senior leadership asked, "This is great -- how on earth did you sell that in?" or "How did you get that set up?"  The presenters said, "P did it," and all eyes turned to me.  I felt suddenly self-conscious.  I tried to smile but I think it came out as a grimace.  I should have felt vindicated but I just felt embarrassed.

I told D, "It feels like they're just waiting for me to quit, for an opportunity to lay me off, or for me to get so demoralized that they can fire me without severance and say it was a performance problem."

After a couple of months, I'd finally had enough.  When I didn't feel beyond caring, I felt angry -- about the general mismanagement of the business, about the marginalization of my group, and about how personally marginalized I had started to feel.  I also just couldn't forget about the lack of response when Mila died.  I know this shit is hard to talk about, but I didn't want to work with leaders, who are presumably adults and seasoned professionals, who can't muster up some kind of human connection when this kind of crisis happens to their people.  Other bereaved moms' stories about returning to work -- where their VPs pulled them into offices to hug them and cry together, or had food sent to their houses for months -- made my company's response seem even lamer in comparison.

I started looking around in earnest at the beginning of April.  I'd spend my Mondays and Fridays off sitting at Peets or Cumaica, working LinkedIn and polishing cover letters.  In my early twenties I felt too insecure to deviate much from a standard cover letter structure, but now with several years of experience under my belt, I felt I'd earned the right to inject some casual personality into them.  It felt good to do something positive and productive that wasn't directly related to processing what had happened to Mila.  I started hearing back from companies right away, even from cold opens.

At D's suggestion, I started keeping notes for my exit interview, in a Google doc I only half-jokingly titled, "Ways In Which [Company] Has Fucked Me."

I started rationing my time and emotional energy.  If I had a spare minute, should I spend it putting in some extra effort on my latest deliverable?  Or should I spend it on my job hunt or something that would make me feel more relaxed or more happy?  I started choosing myself consistently.  Since it was becoming clear my employer wasn't going to look out for me, I chose to look out for myself.

I finally got the call I was waiting for on a Friday evening in late May.  I sealed the deal within a week.

My manager sounded, over the phone, surprisingly blindsided.

The managing director looked and sounded a bit depleted, my news having come at the end of a string of other recent departures from my group.  But I suspect a part of him was secretly relieved that by leaving, I'd made his overstaffing problem a little easier to deal with.

A peer from another department who'd been there with me since the start of the SF office, and herself recently a new mother, nodded and said, "I thought this was coming.  I didn't feel like you've been as hungry as you used to be."

My closest teammates just smiled.  They'd quietly observed everything that had been happening in the office, and to them, this was no surprise.  Old teammates who had left before me winked knowingly, slapped me on the back, and welcomed me to the other side.

My last day there was June 5th.

I feel optimistic about my new job.  I also have different expectations now, ones which I fear are not very fashionable.  I don't expect my employer (without the influence of the government) to take care of me when the chips are down -- that's what family and friends are for.  But on the flip side, I don't think it's fair for employers to expect employees to devote the entirety of their lives, time, and care to their jobs as a matter of course.  To choose, at every juncture, the professional over the personal lest they be branded as not "dedicated," not "a team player."  After all the shit I've seen and experienced (at all the companies where I've ever worked), I feel like a bit of a mercenary.  This is an exchange of services, and I'm okay with that.  If that sounds jaded, well, I guess it is.

Saturday, July 19, 2014

This is bullshit.

I'm sick of trying and failing and not being able to stop thinking about it.  I'm sick of remembering that even having other kids won't take away the fact that Mila's gone, and that fact will always be there, an immovable wall that I'll be banging my head against for the rest of my days.  I'm sick of being angry when people complain about trivial hardships because they don't really believe that life can dish out the fucking worst, and I'm sick of then feeling ungenerous because really, am I really going to play the dead baby card?  I'm sick of trying to be a better, more enlightened person because I had this experience.  I'm sick of feeling ungrateful when I remember that even though losing a child this way is the worst thing that can happen, it's actually not; that in a lot of ways, my life is no different than it was two years ago, and things could be a lot worse.  I'm sick of reminding myself to feel grateful that at least I have this, at least I have that, at least the only truly terrible thing that has ever happened to me is that my baby died.  Seriously?  I'm supposed to take this and just keep smiling?  Fuck you, universe.  This is bullshit and I'm angry about it.

Thursday, July 3, 2014

Stuck.

This six-month funk is lasting longer and feeling worse than I had anticipated.

Everything is the SAME.  No matter how much I blog, or change jobs, or talk it out, or cry it out, or enjoy little things, it is still the SAME.

Meanwhile, is everyone I know popping out babies?  Sure seems like it.

Goddammit.

Saturday, June 28, 2014

One percent.

Mila's stillbirth has destroyed the illusion of safety for not just me, but evidently for my friends too.  L's boss' wife is nearing her due date, and L can't help but worry.  We spent a few minutes gchatting about it during work today.

Suddenly instead of empathy and concern, I just felt angry.  Why worry?  If everybody expects babies to be born alive, it's for a good reason - they practically always are!  Overwhelming odds are that that baby will be just fine, and in 3 or 4 weeks, the new parents will be up to their elbows in shitty diapers and complaining about lack of sleep or maybe a hospital staff that didn't comply 100% with their Very Important Birth Plan, tra la la la, while the people around them roll their eyes and get bored of baby talk and L's team grumbles about picking up the slack for the bleary-eyed new father.  Because that's what happens for everybody else!

I gchatted her back,

honestly,

the baby will probably be fine

i'm just fucking unlucky.


And then I just felt so lonely I wanted to cry.  Even though I've met (too many) others now who are in this saddest club in the world, I still feel like D and I are the odd ones out most of the time. 

Saturday, March 29, 2014

Loose ends, small victories.

There are many small indignities that have come with life after Mila died.  One of them was receiving, after several weeks of trying to piece my heart and mind and life back together, a $3,000 bill in the mail from the hospital.  For the stillbirth of my daughter.

I’ve never been charged so much, for something I wanted so little.

I get that even in a stillbirth, doctors and nurses and hospital resources need to be paid for.  As bitter as this is, I can live with it and it makes sense to me.  The medical staff at my hospital took great care of me, and it’s not their fault that Mila died.  However, folded into that $3,000 balance I found a line item that was a slap in the face: a $500 penalty from my insurance company for not notifying them of my hospital admission within the required two-day window.

Two days?  Two days?  I spent the forty-eight hours after my admission to the hospital laboring, giving birth to my daughter, saying hello to her, saying goodbye to her forever, calling our family members and friends with the news and crying anew every time, and picking out her fucking funeral home.  Forty-eight hours after my admission, my milk hadn’t even come in yet.  Can somebody tell me when in that two-day span of time I was supposed to review my insurance policy’s fee schedule?

Earlier this week I asked my OB to write a letter supporting my case that I could enclose in an appeal to my insurance company.  I just received a copy of it, and boy did she deliver.  Four paragraphs of obscure medical terms, righteous anger, and professorial disapproval.  I kind of love her right now.  When it sometimes still feels like the universe is against us, or has forgotten us, it’s nice to have an ally in this fight.

Tuesday, March 18, 2014

Before Mila.

Sometimes the time Before Mila feels like a dream.  In the shitstorm of things both terrible and banal that have happened since she was born, I occasionally wonder - was that really me who was so pregnant and happy all those months, and not just some woman who looked like me?  I had a baby?  You must be kidding.  Was she real?  Did she exist?  Am I really a mom?  Has it really been only, and already, twelve weeks?  What day is it, and where the fuck am I?

Do I deserve to feel as fucked up as I do?

There are only a handful of things that remind me that I didn’t make her up.  The few things of hers that I can hold in my hand - the clothes she wore, the lock of her hair, her ultrasound pictures.  The people who also remember her, and say her name to me.  And this blog.  I write and re-read this blog in part to remind myself that this all really happened, and that I’m not crazy.

Why doesn't anyone talk about this?

Like other bereaved moms, I have been doing a lot of Googling.  I want to share this NPR interview that I found, with reporter Alan Goldenbach and author Sherokee Ilse.  It’s a few years old now, but not at all dated regarding the silence around stillbirth that still persists today, both culturally and medically.

Although the majority of stillbirths occur in developing countries, 1% of pregnancies in the US end in stillbirth - that’s roughly 26,000 every year.  It’s way more common than SIDS (4,000 deaths per year), which is well-known as a public health issue.  Yet people rarely talk about it, not even obstetricians and midwives, and about how it can sometimes happen even in seemingly normal, healthy pregnancies.  I personally received attentive prenatal care from a practice specializing in high-risk pregnancy (even though I myself was not considered high-risk), and I was still completely blindsided.  It was never mentioned as a possibility.

The most common known causes are problems with the placenta or umbilical cord, genetic issues, infections, or maternal health problems; but in at least 40% of cases, including ours, the causes are unknown or indeterminate - even with a full genetic workup and autopsy, and sometimes even with extensive antenatal testing.  In these cases, there is very limited research on risk factors and prevention.

While the silence is pervasive medically, it is positively crushing culturally.  The topic is so unheard of that, when it does happen, no one knows how to acknowledge it, talk about it, or provide support.  The silence and sometimes misguided comments are very painful for bereaved parents after the loss of our children, and often continue to be painful even if/after we are able to have healthy subsequent children.  There are a handful of good articles about how friends and families can best provide support to parents after a stillbirth or neonatal death, but I particularly like and want to share this one and this one.

Why doesn’t anyone talk about this?

Friday, March 7, 2014

Facebook, part 1.

I was very nervous before I “came out” about Mila's stillbirth on Facebook.  On one hand, I just wanted to take the gag off and put it out there.  On the other, I was worried about how people would react.  Was this appropriate?  Would people judge me?  Would they think it was gauche?  And then I read this excellent article.  And then I saw this pop up in my feed:

Research demonstrates what I have intuitively suspected all along: couples without children have happier marriages! (link)

Kids result in less time for oneself and less time/focus from one's significant other. I spent a long time becoming an adult, and now that I am, I don't have any interest in doing or orienting my life around "kid things". Childrens TV shows, games, toys, movies, songs - you name it - I find irritating beyond belief.
Normally I wouldn’t care about this, but given the state I’m in, I found it really annoying.  I won’t even go into how unscientific this surveymonkey “research” is - that’s beside the point.  I personally think that if you want kids, having kids will make you happy; if you don’t want kids, not having kids will make you happy.  Is that really so complicated?  And I think not having kids is a perfectly valid choice, if that’s what you want.  What I don’t think is valid, is for some fuckface on Facebook to make a blanket statement about what will make me happy.  You know what would make me happy?  Getting Mila back.

Between this, stupid political views, the unending stream of happy baby pictures, and fake health news (EATING WHOLE LEMONS PREVENTS CANCER; VACCINES CAUSE AUTISM), I have had enough.

If this Facebookfuckface can feel within his rights to post this shit then I sure as fuck can post about my daughter.  If it makes people uncomfortable, that’s what the unfollow button is for.  I have been using it liberally lately; here, let me show you how.